• Medicaid Billing Specialist

    Location US-PA-Bala Cynwyd
    Job ID 2020-1651
  • Overview

    At Connect America We Save Lives by Providing High-Quality Emergency Response Systems and Telehealth Services to Adults who Trust Us to Keep them Safe and Sound.


    Connect America is the largest independent provider of medical alarms in the Consumer segment and the fastest growing provider in the Healthcare segment.  We offer a broad range of at-home or on-the-go medical alarm and telehealth solutions to consumers, hospitals, home healthcare agencies, and healthcare professionals nationwide. 


    We listen to our customers to determine the safest solution for their needs. We treat all customers and team members ethically and respectfully, creating relationships built on trust.  We work as positive team members, developing customer solutions in a collaborative manner. We know that customers and team members are counting on us to contribute, we deliver what’s expected from us!


    Our Company is headquartered close to the City of Philadelphia, in Bala Cynwyd, PA.


    • Review all incoming new paperwork, billing codes and pricing for required Medicaid Authorization
    • Add new clients to billing system
    • Update Medicaid Authorization in billing system for all new clients, changes to authorization’s, changes to equipment, cancellations and suspended billings
    • Enter and process billing in appropriate State Portal or create manual invoice, all approved client’s monthly for each Medicaid funding source
    • Follow up with Case Managers to determine rejected or denied claims. Make appropriate corrections to claim and re-bill as needed
    • Work closely with cash posting, to adjust, rebill any claims not paid or not paid fully
    • Work closely with Health Care Fulfillment Group for cancelations, changes in assets etc
    • Assist other Billers as time allows
    • Other division needs as assigned


    • High School Diploma
    • 2 years related experience
    • Experience with manual accounting reconciliations strongly preferred
    • Above average excel skills
    • Strong phone etiquette
    • High level of organization, attention to detail and strong follow up skills
    • Excellence in Customer Service
    • Promise, Navinet experience a plus


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