• Medicaid Billing Specialist

    Location US-CO-Woodland Park
    Job ID 2020-1650
  • Overview

    At Connect America We Save Lives by Providing High-Quality Emergency Response Systems and Telehealth Services to Adults who Trust Us to Keep them Safe and Sound.


    Connect America is the largest independent provider of medical alarms in the Consumer segment and the fastest growing provider in the Healthcare segment.  We offer a broad range of at-home or on-the-go medical alarm and telehealth solutions to consumers, hospitals, home healthcare agencies, and healthcare professionals nationwide. 


    We listen to our customers to determine the safest solution for their needs. We treat all customers and team members ethically and respectfully, creating relationships built on trust.  We work as positive team members, developing customer solutions in a collaborative manner. We know that customers and team members are counting on us to contribute, we deliver what’s expected from us!


    Our Company is headquartered close to the City of Philadelphia, in Bala Cynwyd, PA.


     Connect America is seeking a Billing Specialist in Woodland Park, CO. Functions of the job include enter charges or create invoices for all clients, reconcile accounts receivable, and follow collections processes to troubleshoot and resolve open balance issues.


    • Bill insurance, self-pay, and agency-client claims using Advanced MD software
    • Understand and perform research in Colorado Medicaid, and other web portals
    • Understand Prior Authorization Requests and the PAR process as required for billing
    • Research and resolve insurance billing issues and unpaid or problem accounts, communicating as appropriate with referral sources
    • Re-bill denial and rejection claims
    • Process adjustments to correct payment errors
    • Assure adequate cash flow through accurate and timely billing
    • Assist with processing credit card and direct debit charges for all regions as needed.
    • Communicate with referral sources and clients in a highly professional manner regarding denials, errors on, or missing paperwork, unpaid claims, and termination of services.
    • Generate weekly reports to verify all transactions performed and to correct any mistakes.
    • Work AR aging reports monthly ton ensure revenue goals are met for each MCO.


    • 6 months of billing, finance, or accounting experience (insurance preferred)
    • 1 year of college coursework or equivalent work experience
    • Exceptional organizational and time management / prioritization skills
    • Skilled at problem solving
    • Skilled at verbal and written communication, including knowledge of email etiquette
    • Basic knowledge of billing concepts such as reconciliation, posting, deposits, debits, and credits
    • Demonstrated attention to detail
    • Willingness to work as part of a collaborative team, but also independently accomplish tasks
    • Understand HIPAA and privacy regulations
    • Demonstrate ethical business practices


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