• Data Analyst - Operations

    Location US-PA-Bala Cynwyd
    Job ID 2019-1634
  • Overview

    At Connect America We Save Lives by Providing High-Quality Emergency Response Systems and Telehealth Services to Adults Who Trust Us to Keep Them Safe and Sound.


    Connect America is the largest independent provider of medical alarms in the Direct-to-Consumer segment and the fastest growing provider in the Healthcare segment.  We offer a broad range of at-home or on-the-go medical alarm and telehealth solutions to consumers, hospitals, home healthcare agencies, and healthcare professionals nationwide. 


    Our Company is headquartered close to the City of Philadelphia, in Bala Cynwyd, PA.


    Voted 2019 Best Place to Work by Philly Happening Magazine!


    We are an Equal Opportunity Employer. Connect America participates in the E-Verify program in our hiring practices to achieve a lawful workforce. Connect America is a drug-free workplace.


    Connect America is seeking a dynamic and strong analytical candidate to conduct a wide range of data analysis in support of our Sales, Marketing, and Operations departments.


    The Analyst will develop, enhance, and maintain ongoing reporting needs for multiple business partners. They will acquire, manage, manipulate, and compile large amounts of data, analyze data, interpret and quantify trends. The Analyst will also ensure data quality, identify and resolve issues with data of a logical or mathematical nature.


    • Responsible for updating KPI Dashboards and other reports to support Operations
    • Support analysis efforts on a wide variety of areas including marketing initiatives, call center metrics, and financial and strategic initiatives
    • Partner with cross functional teams such as Marketing and Sales to understand enterprise trends, competitive environment and their impacts on subscriber behavior
    • Maintain weekly commissions analyses for multiple departments
    • Compile and consolidate a wide range of information to be presented to department leadership teams in a concise and clear manner
    • Participate in projects and support the development of new analytical tools, where needed
    • Complete Ad-Hoc reports as requested


    • Bachelor’s Degree in quantitative analysis, mathematics, statistics, economics, or finance
    • Minimum of 1-3 years’ experience in analytics, reporting, or finance
    • Highly skilled in Microsoft Excel is required, knowledge of SQL preferred
    • Must be able to manage, interpret, and analyze large & disparate data sets
    • Must be self-directed, organized and detail oriented; ability to multitask and work effectively in a fast-paced environment
    • Creative problem-solver
    • Excellent analytical skills and able to collaborate effectively with business managers and diverse cross-functional groups
    • Knowledge of SPSS is a plus


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