At Connect America We Save Lives by Providing High-Quality Emergency Response Systems and Telehealth Services to Adults who Trust Us to Keep them Safe and Sound.
Connect America is the largest independent provider of medical alarms in the Consumer segment and the fastest growing provider in the Healthcare segment. We offer a broad range of at-home or on-the-go medical alarm and telehealth solutions to consumers, hospitals, home healthcare agencies, and healthcare professionals nationwide.
We listen to our customers to determine the safest solution for their needs. We treat all customers and team members ethically and respectfully, creating relationships built on trust. We work as positive team members, developing customer solutions in a collaborative manner. We know that customers and team members are counting on us to contribute, we deliver what’s expected from us!
Our Company is headquartered close to the City of Philadelphia, in Bala Cynwyd, PA.
All candidates must successfully pass drug and criminal background checks and we participate in the E-Verify program in our hiring practices to achieve a lawful workforce. Connect America is a drug-free workplace and an Equal Opportunity Employer.
Customer Service Representatives are the liaison between our Company and its current and potential clients. The Customer Service representative will be able to accept ownership for effectively solving all customer issues, complaints and inquires; keeping customer satisfaction at the core of every decision and action. Customer Service Representative also provide a variety of other duties, which may include special projects related to department needs.