• Outbound Sales Coach, Call Center

    Location US-PA-Bala Cynwyd
    Job ID 2018-1292
  • Overview

    At Connect America We Save Lives by Providing High-Quality Emergency Response Systems and Telehealth Services to Adults who Trust Us to Keep them Safe and Sound.

     

    Connect America is the largest independent provider of medical alarms in the Consumer segment and the fastest growing provider in the Healthcare segment.  We offer a broad range of at-home or on-the-go medical alarm and telehealth solutions to consumers, hospitals, home healthcare agencies, and healthcare professionals nationwide. 

     

    We listen to our customers to determine the safest solution for their needs. We treat all customers and team members ethically and respectfully, creating relationships built on trust.  We work as positive team members, developing customer solutions in a collaborative manner. We know that customers and team members are counting on us to contribute, we deliver what’s expected from us!

     

    Our Company is headquartered close to the City of Philadelphia, in Bala Cynwyd, PA.

     

    We are looking for Sales Coach for our Bala Cynwyd location with a passion for excellence!

    Working at Connect America as a Sales Coach means you are part of a motivating workplace environment; appreciated for your experience, valued for your ability to deliver an excellent customer experience.

     

    As a Sales Coach you will experience a high-energy environment surrounded by a team of experts to mentor you to success. Our inside sales team is supported by a multi-million dollar national advertisement campaign that drives high quality sales leads.

    Salary and Benefits for Sales Coach

    • Competitive base salary and lucrative monthly bonus
    • Monthly opportunities for performance-based rewards such as gift cards
    • Advancement and career opportunities
    • Full medical, dental, life and disability insurance plans that can be tailored to your specific needs and the needs of your family
    • Paid Time Off
    • Opportunity at unprecedented professional and personal growth
    • 401K with company match after 6 months 
    • Incentive opportunities and frequent contests
    • Casual dress code

    Hours: Monday-Friday, 10:00am-6:30pm

             

    All candidates must successfully pass drug and criminal background checks and we participate in the E-Verify program in our hiring practices to achieve a lawful workforce.  Connect America is a drug-free workplace and an Equal Opportunity Employer.

    Responsibilities

    • Train, Coach and Develop a team of sales agents to perform at the highest level
    • Conduct one-on-one training sessions which include call reviews, live monitoring and role play
    • Supervise all activities for an assigned group of sales agents
    • Ability to reinforce the sales process, techniques and delivery of value propositions; closing techniques and overcoming objections

    Qualifications

    • The ideal candidate must have at least 2 years of successfully demonstrated sales management experience in a fast-paced inside sales call-center environment (inbound/outbound calling)
    • Have the passion and drive to improve the performance of sales representatives
    • Strong interpersonal, verbal and written communication skills
    • Computer proficiency with sales platforms, CRM data entry, internet and Microsoft
    • Strong organizational skills to multitask, work in a fast paced environment to meet sales goals
    • Previous successful sales experience required
    • Must be 18 years of age, college graduates preferred

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