• Insurance Authorization Representative

    Location US-PA-Bala Cynwyd
    Job ID 2018-1289
  • Overview

     

    The Insurance Authorization Representative is responsible for performing insurance eligibility verification and ensures that all authorizations required to bill are entered into billing system.  The prior Insurance Authorization Representative will request authorizations through insurance portals, telephone calls to Case Managers, and emails to Case Managers.

       

    We are looking to identify a qualified individual with 1-2+ years of experience in the medical field.

     

    We are an Equal Opportunity Employer. Connect America participates in the E-Verify program in our hiring practices to achieve a lawful workforce. Connect America is a drug-free workplace.

    Responsibilities

    • Verifies insurance coverage
    • Request and download authorizations through insurance portals
    • Call Case Managers for subscribers with expired authorizations to request updated authorizations/verify eligibility
    • Email Case Managers for subscribers with expired authorizations to request updated authorizations/verify eligibility
    • Ensure the accurate entry of authorization information into billing system

    Qualifications

    • High school education or equivalent experience.
    • 1+ year of experience in a related environment (i.e. medical office, dental office, etc.) using phones and computers as the primary job tools
    • Proficiency with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications
    • 1+ year experience processing medical, dental, prescription or mental health claims/authorizations
    • Demonstrated proficiency in using Microsoft Office (Outlook, Word & Excel) to complete work assignments
    • Ability to navigate a computer while on the phone
    • Ability to multi-task, this includes ability to understand multiple products and multiple levels of benefits within each product

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