• Upsell Sales Representative

    Location US-PA-Media
    Job ID 2018-1238
  • Overview

    Connect America is the largest independent provider of medical alarms.   The Company is the largest provider in the Consumer segment and the fastest growing provider in the Healthcare segment offering a broad range of at home or on-the-go medical alarm and tele-health solutions to consumers, hospitals, home healthcare agencies, and healthcare professionals nationwide.  All Connect America medical alarms are sold nationwide, and protect customers 24 hours a day, 7 days a week. The Company is headquartered just outside Philadelphia, Pennsylvania in Bala Cynwyd, Pennsylvania and operates a sales center in Glen Mills, Pennsylvania.   Connect America is a leading marketer in the industry under the brand Medical Alert.  


    We are looking for sales experts for our Glen Mills location that have passion to be the best!

    Connect America is the leading independent provider of medical alarm services in North America. Our employees are driven by our mission to protect and save the lives.

    As an Upsell Sales Agent, you will experience a high-energy environment surrounded by a team of experts to mentor you to success. Our sales team is supported by a national advertisement campaign that drives high quality sales leads. 

    We save lives each day! 


    Salary and Benefits

    • High Earning Potential (top agents earn upwards of $75,000!) first-year compensation
    • Monthly opportunities for performance-based rewards such as gift cards
    • Incentive opportunities and frequent contests
    • Advancement and career opportunities
    • Ongoing Training and Career Development
    • Medical, dental, life and disability insurance plans that can be tailored to your specific needs
    • Paid Time Off
    • 401K with company match after 6 months of service
    • Business Casual dress code
    • Flexible work schedule


    We are an Equal Opportunity Employer. Connect America participates in the E-Verify program in our hiring practices to achieve a lawful workforce. Connect America is a drug-free workplace


    Start Date: November 5th


    • Analyze customer needs with limited customer engagement.
    • Perform outbound sales calls to current customers for the purpose of ensuring complete customer satisfaction and promoting the additional products and services
    • Utilize all product knowledge and documentation to provide customers with product recommendations appropriate for their needs.
    • Must be able to meet and exceed weekly goals by generating sales from outbound calls and follow-up with personal book of business to sell Connect America products and services
    • Process orders efficiently and accurately
    • Deliver best-in-class service experience in a professional courteous manner to our customers
    • Become a Top Sales Performer while having a genuine interest in helping people


    • Strong interpersonal, verbal and written communication skills
    • Computer proficiency with sales platforms, CRM data entry, internet and Microsoft
    • Strong organizational skills to multitask, work in a fast-paced environment to meet sales goals
    • Previous successful sales experience required
    • Must be comfortable in an active high volume inbound/outbound call center environment
    • Must be 18 years of age, college graduates preferred
    • High School Diploma or GED equivalent required.
    • 6 months of call center and dialer experience required.
    • Must have excellent verbal, listening and customer service skills.
    • Self-starter with ability to meet deadlines in a high stress environment.
    • Must be comfortable with MS office and internet.
    • Background and drug screening required


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