• Order Processing and Returns Associate (Part-Time)

    Location US-PA-Broomall
    Job ID 2018-1232
  • Overview

    About Company:


    Connect America is the largest independent provider of medical alarms.   The Company is the largest provider in the Consumer segment and the fastest growing provider in the Healthcare segment offering a broad range of at home or on-the-go medical alarm and tele-health solutions to consumers, hospitals, home healthcare agencies, and healthcare professionals nationwide.  All Connect America medical alarms are sold nationwide, and protect customers 24 hours a day, 7 days a week. The Company is headquartered just outside Philadelphia, Pennsylvania in Bala Cynwyd, Pennsylvania and operates a sales center in Glen Mills, Pennsylvania.   Connect America is a leading marketer in the industry under the brand Medical Alert.


    Connect America is looking for Part-Time Order Processing/Returns Associate to support our growing operations in Broomall, PA.


    Job Summary:


    Perform detail oriented processing of new orders and logging returns in the returns log.


    We are an Equal Opportunity Employer. Connect America participates in the E-Verify program in our hiring practices to achieve a lawful workforce. Connect America is a drug-free workplace.


    Primary Order Processing Responsibilities:
    • Reviewing orders in the sales queue
    • Assigning orders a asset number
    • Printing the pick pack and the contract and placing with instruction booklet
    • Placing order in the designated spot for programming
    Primary Returns Responsibilities: 
    • Taking sheets in dates order
    • Return units and accessories need to be researched in multiple areas
    • Reason for the return will be logged on the return sheet
    • Sheets will then be scanned into the returns log and tagged with reason for return


    • Need to be a self starter, work independently to complete the goals set for a day
    • Basic computer skills will be need and the ability to multi task in more then one portal at a time
    • Ability to move/lift up to 5lbs
    • High school degree or higher is preferred along with office experience
    • All training will be provided in house at the Park Way location


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