• Sales Supervisor (Full Time: Second Shift & Sunday availability)

    Location US-PA-Media
    Job ID 2018-1208
  • Overview

    Connect America is the largest independent provider of medical alarms.   The Company is the largest provider in the Consumer segment and the fastest growing provider in the Healthcare segment offering a broad range of at home or on-the-go medical alarm and tele-health solutions to consumers, hospitals, home healthcare agencies, and healthcare professionals nationwide.  All Connect America medical alarms are sold nationwide, and protect customers 24 hours a day, 7 days a week. The Company is headquartered just outside Philadelphia, Pennsylvania in Bala Cynwyd, Pennsylvania and operates a sales center in Glen Mills, Pennsylvania.   Connect America is a leading marketer in the industry under the brand Medical Alert.  


    We are looking for Sales Supervisor: full time, second shift and Saturday availaiblity for our Glen Mills location with a passion for excellence!

    Working at Connect America as a Sales Supervisor means you are part of a motivating workplace environment; appreciated for your experience, valued for your ability to deliver an excellent customer experience.


    As a Sales Supervisor you will experience a high-energy environment surrounded by a team of experts to mentor you to success. Our inside sales team is supported by a multi-million dollar national advertisement campaign that drives high quality sales leads.

    Salary and Benefits for Sales Supervisor

    • Competitive base salary and lucrative monthly bonus
    • Advancement and career opportunities
    • Full medical, dental, life and disability insurance plans that can be tailored to your specific needs and the needs of your family
    • Paid Time Off
    • 401K with company match (after 6 months of service)
    • Incentive opportunities and frequent contests
    • Casual dress code

    Hours: Second Shift & Sunday availability

    • Tuesday-Friday (3:30pm-12am)
    • Saturday (12:30pm-9pm)


    We are an Equal Opportunity Employer. Connect America participates in the E-Verify program in our hiring practices to achieve a lawful workforce. Connect America is a drug-free workplace.

    Start Date: ASAP


    • Train, Coach and Develop a team of sales agents to perform at the highest level
    • Conduct one-on-one training sessions which include call reviews, live monitoring and role play
    • Supervise all activities for an assigned group of sales agents
    • Ability to reinforce the sales process, techniques and delivery of value propositions; closing techniques and overcoming objections


    • The ideal candidate must have at least 2 years of successfully demonstrated sales experience or management experience unrelated to sales in a fast-paced inside call-center environment (inbound/outbound calling)
    • Have the passion and drive to improve the performance of sales representatives
    • Strong interpersonal, verbal and written communication skills
    • Computer proficiency with sales platforms, CRM data entry, internet and Microsoft
    • Strong organizational skills to multitask, work in a fast paced environment to meet sales goals
    • Previous successful sales experience required
    • Must be 18 years of age, college graduates preferred


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