• Billing Specialist, Special Projects

    Location US-PA-Bala Cynwyd
    Job ID 2018-1191
  • Overview

    About Company:


    Connect America is the largest independent provider of medical alarms.   The Company is the largest provider in the Consumer segment and the fastest growing provider in the Healthcare segment offering a broad range of at home or on-the-go medical alarm and tele-health solutions to consumers, hospitals, home healthcare agencies, and healthcare professionals nationwide.  All Connect America medical alarms are sold nationwide, and protect customers 24 hours a day, 7 days a week. The Company is headquartered just outside Philadelphia, Pennsylvania in Bala Cynwyd, Pennsylvania and operates a sales center in Glen Mills, Pennsylvania.   Connect America is a leading marketer in the industry under the brand Medical Alert.


    Connect America is looking for an experienced part-time Billing Specialist, Special Projects to support our growing operations in Bala Cynwyd, PA.


    Job Summary:


    Perform customer billing transactions in the companies accounting and CRM systems


    We are an Equal Opportunity Employer. Connect America participates in the E-Verify program in our hiring practices to achieve a lawful workforce. Connect America is a drug-free workplace.


    Primary responsibilities include:


    • Process customer refunds and credits based on request from various call center departments
    • Create invoices as required for requested account changes
    • Create detailed notes for each transaction completed
    • Process other account change as needed
    • Research and fix problems found in customer's billing


    • The ability to independently solve problems, follow directions, and think critically are the most important skills needed for success in this role
    • Basic knowledge of accounting is helpful but not required. Prior experience with any customer billing system is helpful but not required.
    • Any College degree preferred
    • Four years experience in an office work environment


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