• Healthcare Collections Specialist

    Location US-PA-Bala Cynwyd
    Job ID 2018-1066
  • Overview

    About Company:


    Connect America is the largest independent provider of medical alarms. The Company is the largest provider in the Consumer segment and the fastest growing provider in the Healthcare segment offering a broad range of at home or on-the-go medical alarm and tele-health solutions to consumers, hospitals, home healthcare agencies, and healthcare professionals nationwide.  All Connect America medical alarms are sold nationwide, and protect customers 24 hours a day, 7 days a week. The Company is headquartered just outside Philadelphia, Pennsylvania in Bala Cynwyd, Pennsylvania and operates a sales center in Glen Mills, Pennsylvania. Connect America is a leading marketer in the industry under the brand Medical Alert.  


    The collections specialist will continuously follow up with providers regarding the status of open balances on the aging.


    We are an Equal Opportunity Employer. Connect America participates in the E-Verify program in our hiring practices to achieve a lawful workforce. Connect America is a drug-free workplace.



    • Make outbound collections calls to providers in an attempt to collect payment on outstanding A/R.  Track for follow up phone calls.
    • Work backlog of denied/rejected claims for timely resubmission
    • Establish collections priorities based on amounts outstanding by providers
    • Resolve issues related to unapplied cash and other problems/issues such as missing checks
    • Work collaboratively with co-workers to ensure all deadlines for department are met in an efficient manner
    • Perform other duties and responsibilities as assigned working collaboratively with the team



    • Healthcare Billing: 1 year (Required)
    • Collections: 1 year (Required)
    • Proficient in Microsoft Office, proper phone etiquette
    • Work independently and in a group setting
    • Establish and prioritize task list, critical thinking is a must
    • Meticulously detail oriented and accurate data entry/informational communications
    • Organized, works well with others
    • Must be able to work in a fast paced environment with high volume of accounts
    • Comply with HIPPA, State and Federal laws as well as company policies.


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed