Team Lead, Sales Training

About Company:

Connect America is the largest independent provider of medical alarms.   The Company is the largest provider in the Consumer segment and the fastest growing provider in the Healthcare segment offering a broad range of at home or on-the-go medical alarm and tele-health solutions to consumers, hospitals, home healthcare agencies, and healthcare professionals nationwide.  All Connect America medical alarms are sold nationwide, and protect customers 24 hours a day, 7 days a week. The Company is headquartered just outside Philadelphia, Pennsylvania in Bala Cynwyd, Pennsylvania and operates a sales center in Glen Mills, Pennsylvania.   Connect America is a leading marketer in the industry under the brand Medical Alert.  

Connect America is looking for a Team Leader for the Sales Training team.   We are the leading independent provider of medical alarm services in North America.  Every day over 250,000 seniors and their loved ones put their safety an trust in us.

When you join our company you are provided exceptional training and on-going development to support your career growth. 

The sales team you are training are supported by a multi-million dollar national advertisement campaign that drives high quality sales leads. 

The position offers a competitive salary with monthly bonus, standard benefit package including medical, dental, 401k, ancillary insurance benefits, PTO.

Company dress is casual with a flexible work schedule. 

Connect America is an Equal Opportunity Employer. 

• Manage of team of three Sales Trainers
• Provide personal training for several Sales Associates
• Hold one on one coaching sessions with direct reports to review sales performance of sales agents
• Provide weekly performance updates on the sales training team to senior management
• Responsible for training, coaching and development of a team of sales trainers and sales associates to perform at their highest level
• Development and delivery of training materials for sales calls, including role play scenarios, techniques of value proposition, deal closing and overcoming objections
• Live monitoring of sales calls
• Supervision including performance feedback to sales trainers and sales agents

• Sales management experience
• Training experience
• Call Center sales experience
• Performance Management experience
• Strong coaching, communication and motivation skills
• Technical proficiency with sales platforms, CRM, web and Microsoft products
• Ability to set and achieve goals
• College degree preferred